Anyone would starve to death if making n-body parts was their only income. It's gotta be something they fit in when they can I imagine. Business owners are just people too. They all have stuff going on that you don't see. Best to give people the benefit of the doubt. Anyone looking to spend serious coin should contact the vendor first to establish a rapport. Sucks if you had a bad experience. 1 guy with a bad experience will tell 50 people. The guy with a good experience MIGHT tell one or two people.
also, custom parts = custom problems. That goes for buying them too.
my $.02
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