Rock Auto now hates Dorman too!!!

[[ion] C2]

Devil's advocate. Not gonna watch a 32 minute video, but....

1. The OEM part failed. (You can't praise the original product for its infallibility)
2. The OEM assembly is expensive to the customer if it needs replacement.

Dorman comes in with a more cost-effective aftermarket option, which he installs, in a supposedly unusual way using a welder and cutoff wheel to do so (skipped around). The guy even states there's probably another method intended for installation, but so far it works.

Originally Posted by Dorman's About Page

Automobiles are usually the second largest expense people have in their lives. Shouldn’t we all be able to protect these investments in a reliable, cost-effective way?

That’s what Dorman has believed since 1918. Our mission is to give repair professionals and vehicle owners greater freedom to fix cars and trucks by releasing more exclusive, labor-saving and cost-effective replacement solutions than anyone else.

At our heart, we do two things: supply new products that match the fit, function and performance of original equipment manufacturer parts, and reengineer parts to fix common flaws in original part designs. Our talented team is constantly evaluating what parts are failing on today’s vehicles, so that we can steadily deliver reliable replacements.

We accomplish this through our Culture of Contribution. Our employees are called Contributors because we genuinely value every new idea our people contribute. This collaborative, entrepreneurial spirit is what drives the thousands of new products we release every year.

He should reach out to Dorman and explain the issue and perhaps they will correct and improve the design. They're a company that's been around since 1918 and their mission is to help aftermarket repair. If I have a problem with install I'd rather reach out and get advice from the company that designed it, and if there is an issue, to showcase it to the right people to resolve it for everyone.