Damaged back bumper :(

[Fi-Alero]

Well my AAS kit came in a few weeks ago and I finnally got the time to open it up to put it all on my car. The first part I opened up was the back bumper, and sure enough, it was messed up.

http://i28.tinypic.com/1zl8020.jpg
http://i28.tinypic.com/2cy33bn.jpg
http://i28.tinypic.com/2qlz9k4.jpg
http://i30.tinypic.com/308i5jc.jpg
http://i30.tinypic.com/29p67pt.jpg

Every other part was in good shape except a corner of one of the side skirts, which will not be seen anyways.
So yeah, I contacted them and sent them those pics ad I'm waiting for them to get back to me. I was really hoping to get it on this week but looks like it ain't happening.

Anyone got any suggestions on how I could fix this myself?

[bdyman]

i would not even attmept to fix it, i would contact andy`s and tell them and see if they would replace the bumper

[YALEROYNOT]

x2 /\
sell it to me cheap and get andys to replace it :lol: ;)
i could see alittle imperfections but thats a little extreem :rolleyes2:

[Trickyslick]

Well that sucks good luck...

[alerojack]

is that a true AAS kit or a knock off? mine was primed gray and the mesh didnt come installed. some of the lines arent that smooth either. just wondering...

[Fi-Alero]

It is a true AAS kit. I got to looking more closely and some of the edges on the front bumper are cracked. The whole kit is flawed, and I'm most likely out of $650.

[Fi-Alero]

Well, I ordered the AAS kit but there is "VFiber Originality" written all over the plastic wrapping and the instructions. Here are a few more pics of the front bumper and side skirts.

Front Bumper:
http://i30.tinypic.com/29qcu2a.jpg
http://i28.tinypic.com/4vrel3.jpg
http://i28.tinypic.com/167tt2e.jpg
http://i31.tinypic.com/9axtdz.jpg

Side Skirts:
http://i26.tinypic.com/2a0g5qt.jpg
http://i27.tinypic.com/j93lep.jpg

[powerlifter812]

THAT SUCKS! It looks like the major damage happened in shipping or packaging. So that the rest of you can learn from this unfortunate experience, this is a PERFECT example of a "cheap kit". A few things to note: The uneven or wavy line of the side skirt, the chipping of the gel coat (white coating) due to low quality product and improper coating. I'm not burning on the design, I think it's a nice looking kit but the quality is FAR from good. I do however wish you good luck, hopefully AAS has a good return/replacement policy.

[paulyb]

that sux, butlast time I checked the AAS kit, if directly purchased from Andys does not come with mesh installed and come in grey primer, like said already.....I know plenty of people who have purchased various kits from thema nd never had this issue..or any for that matter.

[clutch1]

Well.. no time to learn fiberglassing like today!

[Gr1m]

lol you got raped

[Fi-Alero]

I think i got sent the wrong kit.
I ordered the "Andy's Auto Sport Kato Combat Body Kit" but i received a "VFiber Originality" kit which in person looks so cheap. It is very thin in many spots and has allot of imperfections. AAS still has not contacted me back. Surely they have to do something about this because it is unacceptable :( I can't put this crap on my car.

[bdyman]

then contact them, and send it back so they can replace the kit

[cavaliers60]

I would call AAS and talk to them directly instead of e-mail.

[Vinalero]

have you bought it Directly from Andy's web site or on Ebay? I could see someone selling a kit as a "Andy's Kato Combat kit" that is a cheap knock off in reality.

[Fi-Alero]

I would call AAS and talk to them directly instead of e-mail.

I did call first, and they told me to send them an email with pics. So, I sent them all the pics I have posted in this forum and a list of the damage.

Also, I did order it directly from AAS's website.

[cavaliers60]

It might have been a wrong kit or something... I couldn't see ANY company doing something like that.... It's just asking for trouble.

[zoL]

They probably did that on "accident" to see if you fix or paint it first, and then they'd be like "OMG NAIO REFUNDZ LUL!!!"

[adam337]

did you order this one (andys) (http://www.andysautosport.com/oldsmobile/1999_2004_alero/exterior/body_kits/aas/)

or this one (Extreme Dimension.. also on andys site) (http://www.andysautosport.com/oldsmobile/1999_2004_alero/exterior/body_kits/extreme_dimensions/)

[Fi-Alero]

did you order this one (andys) (http://www.andysautosport.com/oldsmobile/1999_2004_alero/exterior/body_kits/aas/)

or this one (Extreme Dimension.. also on andys site) (http://www.andysautosport.com/oldsmobile/1999_2004_alero/exterior/body_kits/extreme_dimensions/)

I ordered the first one. $500+ shipping.

[clutch1]

So.. how does extreme dimensions get away with blatant ripoff kits like that?

[CharleyO99Alero]

***

^^^ Since it is sold on Andy's site, I would say it's not a rip off but some type of deal with Andy's.


***

[lonnie]

Well I got to say that you have a battle on your hands, cause I don't think that they are going to claim that they shipped out a product with that much damage. I know you had to sign receiving that and therefore it is assumed that you looked at the product and received it in good standing. Thats why I check every package I receive first before signing on the dotted line. If they are a reputable company they will swap with no problem. ................to be continued!

[Fi-Alero]

Well I got to say that you have a battle on your hands, cause I don't think that they are going to claim that they shipped out a product with that much damage. I know you had to sign receiving that and therefore it is assumed that you looked at the product and received it in good standing. Thats why I check every package I receive first before signing on the dotted line. If they are a reputable company they will swap with no problem. ................to be continued!

No one signed for it. Yellow freight shipping came by when my dad was in the shower. They dropped it off in the carport and were gone by the time my dad was out. The box looked as if it had been through hell and back.

[alerojack]

jeez, i can remember when i pre-ordered my andys kit. something $1000 all together. talk about a price drop! but i dont think ill ever buy that kit again. to thin and flimsy. just nothing but trouble on a lowered alero, but it looks kinda dumb if you dont lower. just breaking peices every other week. and i liked it better when i was the only one in my area who had it, then every other alero around here seemed to get it. then i just didnt care anymore. lol...

[Fi-Alero]

Well guys, I have contacted AAS several times, and each time they have some excuse. They have told me THREE OR FOUR TIMES that it would ship out "the next day" but I always call a week later and they have "no clue why it didn't ship". This is getting extremely annoying.

I contacted them recently Thursday and got a guy I have never heard before. He said "Wow, this is seriously ridiculous" and later admitted that he was actually embarrassed to be on the phone with me because it has been so long with absolutely no customer service. He said it would leave a note for the manager and that I would get a call Friday or Monday morning. Well, I haven't heard from them yet and I really don't expect to, so I will be calling them again Monday afternoon to see what is up.

I have done EVERYTHING they have asked. I sent them pics of all the damage the day I made this thread (three months ago :( )

I hope I get this resolved.

/rant

[[ion] C2]

I'm hoping when my front bumper comes in (should have come in yesterday) it's not fucked up. For $140 in shipping it better come perfect, and should've come on time.