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View Full Version : Bad Suspension Install


XanderWiFi
12-02-2012, 02:12 PM
I happily had my H&R Springs, KYB AGX and KYB mounts installed at the shop that installed my exhaust. They did a great job on my exhaust but when I wanted to soften my suspension some I discovered something that has me quite upset. Pics attached, you can probably see what is wrong.

The pic with the large nut on the side-that was what was holding everything on. This nut has shredded the adjustor...

On the pic that is normal, you can see an open nut screwed down to the bottom and the normal adjustors etc.

I'm not even sure what to do. Obviously, I'll call the shop to let them know they fucked up. But how to fix? Not a clue...I couldn't get the adjustor to really work that well on the affected side. Seems like I could get a useable nut to fit on there properly but will I need to have them remeasured to ensure each side is even?

XanderWiFi
12-02-2012, 02:15 PM
See on the broken one how the adjustor is compressed down? You push it down and rotate it to adjust the stiffness but it stays stuck down there. I am thinking about contacting KYB. Maybe it is a part that can be replaced easily?

jawa
12-02-2012, 02:24 PM
i would make the shop who did the work pay for the damages, if they refuse just mention lawyer, they tend to do shit when you say that lovly word lol

billytheman1188
12-02-2012, 03:07 PM
how the fluck do they do that?! It's just a damn nut that goes on there....shouldn't have messed up the adjuster....damn.

Papa Rad17
12-02-2012, 03:31 PM
i would make the shop who did the work pay for the damages, if they refuse just mention lawyer, they tend to do shit when you say that lovly word lol

YEP!!! Thats bs. Make them get that fixed right!

XanderWiFi
12-02-2012, 03:46 PM
Honestly, how can they? It took me damn near half a year just to get the AGXs because they are on backorder...that is why i wonder if there is a way to fix the adjustor itself, but I highly doubt it.

It's been months since it was installed and has been handled by a different shop for the alignment. I foresee a finger pointing circle jerk that will be more stress and running around than I need. I plan to post a review and utilize the beautiful caplitalistic practice of choosing with my feet.

I am wondering that if these are non fixable, could I have some GR2s in the front and keep the AGXs in the back?

billytheman1188
12-02-2012, 04:00 PM
Honestly, how can they? It took me damn near half a year just to get the AGXs because they are on backorder...that is why i wonder if there is a way to fix the adjustor itself, but I highly doubt it.

It's been months since it was installed and has been handled by a different shop for the alignment. I foresee a finger pointing circle jerk that will be more stress and running around than I need. I plan to post a review and utilize the beautiful caplitalistic practice of choosing with my feet.

I am wondering that if these are non fixable, could I have some GR2s in the front and keep the AGXs in the back?

Nah don't do the gr2s in the front. shockwarehouse.com That's where i got my AGX's and it took like a week and a half to get them. Not every site has them on back order ;)

03glgold
12-02-2012, 04:25 PM
Not sure where you got yours but while I have looked before and not seen them orielly's sells agx's as well now

jawa
12-02-2012, 04:41 PM
btw that nut looks like a lug nut

03glgold
12-02-2012, 04:54 PM
I am sure what probably happened is they lost the right nut and rather than going and replacing it with the right thing, they had that lug nut that was the right threads so they just threw that on there thinking that you wouldn't adjust the shocks...I am saying this not knowing why someone would be so stupid as to think that someone would spend the extras for adjustables without intention of adjusting them.

billytheman1188
12-02-2012, 05:10 PM
Oh that's the nut they put on it!? LOL i thought you just had a random lug nut sitting there. No wonder the top is all messed up. wow....i would have brought it back the first time i saw that. What a bunch of idiots....how do they not have a nut for that? Or they can't just order one quick and go pick it up? lol... their a shop...they should have TONS of nuts/bolts/washers/etc laying around. smh....

sleepyalero
12-02-2012, 05:13 PM
Id say stop going to them, you've had numerous problems with them.

XanderWiFi
12-02-2012, 05:21 PM
They did a good job on the exhaust but I probably will be done with them. Have another shop thats closer, cleaner...though maybe a bit more expensive but very business oriented.

Anyone have ideas on getting that particular part fixed/replaced or am I looking at buying a new shock? Can you even buy a single shock?

mfuller
12-02-2012, 05:45 PM
I think that shock is a goner. Honestly, I'm almost speechless at how anyone could fubar that so badly.
Might need to contact KYB directly about buying a single shock.

xXManwhoreXx
12-02-2012, 08:56 PM
Its gone. Not even worth having it fixed just get a new one

XanderWiFi
12-02-2012, 09:07 PM
FML. Always me...or Sleepy lol.

sleepyalero
12-02-2012, 09:35 PM
hahahaha

mfuller
12-02-2012, 09:54 PM
Summit Racing allegedly has them in stock.

http://www.summitracing.com/parts/kyb-734056/overview/make/oldsmobile/model/alero

happyisthealero
12-02-2012, 10:09 PM
I guess what I am looking at in the first pic is that it is also sheared and missing a nut? Took me a while to understand since I have never done it myself, but want to.

Couldn't you have done this yourself? Or do you need to have it in an alignment shop right away?

billytheman1188
12-02-2012, 11:09 PM
I guess what I am looking at in the first pic is that it is also sheared and missing a nut? Took me a while to understand since I have never done it myself, but want to.

Couldn't you have done this yourself? Or do you need to have it in an alignment shop right away?

Yea you can do it yourself....just need a spring compressor and torque wrench ;) It's ok to drive to the alignment shop....if its not too far. Just be careful cause it's scary driving a car without an alignment :lol:

happyisthealero
12-02-2012, 11:29 PM
lol yea I was actually wondering what it would be like. I wonder if there is a video on youtube with someone doing just that.

03glgold
12-02-2012, 11:31 PM
Yea you can do it yourself....just need a spring compressor and torque wrench ;) It's ok to drive to the alignment shop....if its not too far. Just be careful cause it's scary driving a car without an alignment :lol:

My truck had horrible alignment for quite some time...it is also a manual and no cup holders...driving a manual one handed with bad alignment is where I would start to call it scary...lol

billytheman1188
12-03-2012, 12:20 AM
lol yea I was actually wondering what it would be like. I wonder if there is a video on youtube with someone doing just that.

It's a little dangerous when you have compress the spring cause there is A LOT of tension on the compressor but as long as you're very careful you should be fine. It's really pretty easy to put a strut in....as far as putting it together (cause the strut mounts are built into the strut)...might be a little tougher for a novice. But swapping the struts....cake....take off the two (18mm i think? if not bigger) bolts that hold the bottom of the strut to the knuckle....then take off the three bolts under the engine bay and trunk area....then they pop right out....actually in the rear there's 2 bolts that go up into the trunk (gotta get it from the wheel well) and then 2 nuts on top of the strut tower. Then they slide right out....then reverse order. Might be a little time consuming if you're doing it yourself but you can get it done in a day. Also....you DEF need a big breaker bar if you don't have air tools cause the big bolts that hold the bottom of the strut to the knuckle will be TIGHT....take the nut off, leave the nut on the end of the bolt (flush with the end of the bolt) then hammer them out....take nut off end.....hammer LIGHTLY on the end of the bolt because you don't wanna damage it...


Hope that helped....but if you're more of a visual person i totally understand cause i'm like that too.

a.graham52
12-03-2012, 07:22 AM
http://www.aleromod.com/forums/showthread.php?t=35460&highlight=strut+replacement

Gr1m
12-03-2012, 09:02 AM
they really put a lug nut on that instead of a regular locknut?

happyisthealero
12-03-2012, 09:27 AM
It's a little dangerous when you have compress the spring cause there is A LOT of tension on the compressor but as long as you're very careful you should be fine. It's really pretty easy to put a strut in....as far as putting it together (cause the strut mounts are built into the strut)...might be a little tougher for a novice. But swapping the struts....cake....take off the two (18mm i think? if not bigger) bolts that hold the bottom of the strut to the knuckle....then take off the three bolts under the engine bay and trunk area....then they pop right out....actually in the rear there's 2 bolts that go up into the trunk (gotta get it from the wheel well) and then 2 nuts on top of the strut tower. Then they slide right out....then reverse order. Might be a little time consuming if you're doing it yourself but you can get it done in a day. Also....you DEF need a big breaker bar if you don't have air tools cause the big bolts that hold the bottom of the strut to the knuckle will be TIGHT....take the nut off, leave the nut on the end of the bolt (flush with the end of the bolt) then hammer them out....take nut off end.....hammer LIGHTLY on the end of the bolt because you don't wanna damage it...


Hope that helped....but if you're more of a visual person i totally understand cause i'm like that too.



Yes, and yes I am visual learner and you just wasted your time explaining all that... lol... I cant even remember what you said, even if I looked up in the quote. It all looks like foreign to me lol.


But, in all seriousness, I looked at all the mounting points, a year or so ago, and thought it would be easy to do myself, but knew I needed an alignment afterward.


For now, I still need to come up with the money and my dream car a 2dr alero for now I'm stuck with 4.

Either way a lot of good information up there, and warning which is not only good for me, but others as well. Thanks Billy

XanderWiFi
12-03-2012, 07:30 PM
Called KYB today, apparently you can replace the adjustor alone...but I am not sure that will fly on this one. I am going to send them the pictures and see what they have to say.

Anyone have the part number handy for the KYB AGXs for our car?

xXManwhoreXx
12-03-2012, 11:17 PM
In their catalog it's part #734057

XanderWiFi
12-05-2012, 07:35 PM
Thanks Manwhore.

Messaged KYB's tech support with the pictures and they said it is way too damaged and needs to be replaced.

Hopefully someone sells them in singles or I will have a back up I guess...

zzyzzx
12-05-2012, 07:41 PM
You really only need new strut mounts, unless they broke something else.

They should buy them for you and refund their labor, and align at no extra charge.

a.graham52
12-05-2012, 09:29 PM
He does not need the mounts. He needs the dampen adjuster replaced. And the only way tj fix his is to replace the strut

XanderWiFi
12-06-2012, 08:02 PM
He does not need the mounts. He needs the dampen adjuster replaced. And the only way tj fix his is to replace the strut

Truth. There are a lot of things I SHOULD do about this. But it has been a while since it was done, aligned in a different shop...I plan to bring it to the owners attention but a pissing match over a couple hundred bucks is more than I have enough room on my plate for. Story of my life at this point: add something on and fix the fuckeduppness of it three times only to have it happen on the next part. No energy for it any longer.

sleepyalero
12-06-2012, 09:25 PM
I agree, my axle broke shortly after the swap... i didnt hassle mike about it. it cost me 200$ to get it back up and running so it really wasnt that big of a deal, if the axle was modified the right way the first time i wouldnt have had the problem.

aside from that the car is still awesome. everything is pretty flawless.

XanderWiFi
12-14-2012, 12:14 PM
Well, got the new one ordered and installed. Yet more probable problems arise...Look at the pictures. One nut is bolted down farther, about a .5 inch difference, which is also the difference between the top of the tire tread and the body (measured on not the most even ground).

So...should it be even? Would it be as easy as grabbing a properly sized socket and ratcheting it down myself?

sleepyalero
12-14-2012, 12:19 PM
That's weird.. I would think they would be even..

a.graham52
12-14-2012, 04:11 PM
They should be even. you can try to use a socket and wrench but you may not be able to tighen the nut, you may just spin the strut rod. we use impact guns at work becuase of the quick snap they make. try it, shouldnt hurt. and by looking at the amount of threads showing on the "good" side pic, that nut is BARELY on there which isnt an OMG emergincy issue. as long as the weight of your cars holding the spring down you could take the nut off if u wished. but try and tighten it ASAP!

billytheman1188
12-14-2012, 05:00 PM
They should be even. you can try to use a socket and wrench but you may not be able to tighen the nut, you may just spin the strut rod. we use impact guns at work becuase of the quick snap they make. try it, shouldnt hurt. and by looking at the amount of threads showing on the "good" side pic, that nut is BARELY on there which isnt an OMG emergincy issue. as long as the weight of your cars holding the spring down you could take the nut off if u wished. but try and tighten it ASAP!

yea....umm....impact gun is not a good idea when putting those nuts on...their only supposed to be torqued to like 35 ft lbs. I don't like using impacts unless it's for like strut bolts or frame bolts....lug nuts i hand tighten and then torque....some people friggin torque the crap out of lug nuts....took my sisters wheel off once and damn near pulled a muscle...lol...dude had it torqued on there at like 150 ft lbs lol. But like graham said...it shouldn't really cause any problems since the weight of the car is pushing down. Any weird sounds?

mfuller
12-14-2012, 05:10 PM
The new strut on the driver's side does not appear to have the nut fully tightened.
It should look like the passenger side.

a.graham52
12-14-2012, 08:40 PM
yea....umm....impact gun is not a good idea when putting those nuts on...their only supposed to be torqued to like 35 ft lbs. I don't like using impacts unless it's for like strut bolts or frame bolts....lug nuts i hand tighten and then torque....some people friggin torque the crap out of lug nuts....took my sisters wheel off once and damn near pulled a muscle...lol...dude had it torqued on there at like 150 ft lbs lol. But like graham said...it shouldn't really cause any problems since the weight of the car is pushing down. Any weird sounds?

When it comes to air tools.... A little common sence goes a long way. I can put a 10mm bolt in with a 1/2 inch air gun without problems. People that done give a shit are the problem.

Make sure to tighten that damn nut! Hate to think u Dukes a curb or speed bump and it all come apart. If that nut was to come off, there is POTENTIAL for the strud rod to compress and then u will be in a major world of hurt

XanderWiFi
12-17-2012, 08:53 PM
yea....umm....impact gun is not a good idea when putting those nuts on...their only supposed to be torqued to like 35 ft lbs. I don't like using impacts unless it's for like strut bolts or frame bolts....lug nuts i hand tighten and then torque....some people friggin torque the crap out of lug nuts....took my sisters wheel off once and damn near pulled a muscle...lol...dude had it torqued on there at like 150 ft lbs lol. But like graham said...it shouldn't really cause any problems since the weight of the car is pushing down. Any weird sounds?

Actually, yeah. Around 30-40 mph I kind of get an odd whum-whum-whum that sounds more like tire noise than anything else. May be from a recent tire rotation if they did that when I took it in for an oil change (wrist still on surgical recovery).

Makes me wonder which side is correct. The passenger side, which is the tighter of the two, squeaks a lot. No squeaking from newer looser looking non-fuck up shop side. I will have to stop back in and check with them.

XanderWiFi
12-17-2012, 08:54 PM
The new strut on the driver's side does not appear to have the nut fully tightened.
It should look like the passenger side.

Sorry I forgot to multi-quote. The tighter nut is similar your install matt?

04PONTIACGA
12-17-2012, 09:48 PM
Depending on the size of the nut, you may be able to use a sparkplug socket. Put the socket on and grab the collar with a wrench and stick an Allen wrench trough the socket to hold the strut in place, and tighten the nut. Hope this helps.

BTW I'm a new member here from GAGT. My user name there is kzulfic. Some of you may recognize it.

Gr1m
12-18-2012, 03:52 AM
i think its a 19mm nut. get a deep socket and rip the impact gun on it. that will tighten it down plenty

XanderWiFi
12-20-2012, 12:29 PM
I took it back to have it evened up. Turns out that on that lower side, the shitty shop never installed the mount under it. The fun keeps on going...bad wheel bearing to boot

sleepyalero
12-20-2012, 12:51 PM
What!?!? Omg!!

Idiots... Don't go there anymore. Tell anyone you know who goes there its a crap shop and should stop giving them there business.