[sleepyalero]

Originally Posted by pawzbear

One thing you said is absolutely true: when you work on your personal car, typically there is a greater sense of pride, accomplishment, and attention to detail. However, you are mistaken in assuming that the dealer is always better. We see plenty of f-ups from jiffy lube and Walmart, but I see even more shoddy diagnostics and repairs from dealers. We just fixed a $1500 brake job by the Cadillac dealer (omg 1500 bucks and the receipt didn't even detail what they did! It just said "brakes"!!) And a GM dealer misdiagnosed 4 separate, basic issues on a Saturn vue as well - the customer is just happy that he finally knows what's wrong with his car. I also regularly see dealer service quotes where they DOUBLE the labor times. That is just this week, Monday and Tuesday. What's tomorrow? But not all technicians at the dealer OR at quick lube places are bad. Some love what they do and do it well; its hit or miss. If your fine with those chances then OK, but what is the chance that at any of these establishments that the same technician will maintain your car every time? If a technician doesn't know your preferences, your driving habits, your car's quirks, or its service history, it puts them at a major disadvantage. I know its hard to find a really good independent repair shop that can handle all of your needs; but it can pay off.

Well, everyone has there own opinions. But ive never had problems with the dealership. And sometimes when they do work to my car, they will find something else and fix it as well for free. Pretty nice of them to do that.